138. For the Conflict Averse with Prina Shah

In this episode, Prina Shah addresses a common challenge faced by many leaders—conflict aversion. If you find yourself struggling to have difficult conversations, this episode is for you. Prina explains what conflict aversion is and how it negatively impacts your professional reputation and the trust of your team. She provides actionable advice on how to overcome this challenge and emphasizes the importance of addressing issues head-on for the benefit of yourself, your team, and your organizational culture.

Key Topics Covered:

1. Understanding Conflict Aversion:
   • Definition and implications of conflict aversion.
   • The negative impact on professional reputation and team trust.
2. The Importance of Addressing Conflict:
   • Why avoiding conflict makes situations worse.
   • The necessity of advocating for yourself and your team.
3. Practical Tips for Leaders:
   • How to know when it's time to have a difficult conversation.
   • The 48-hour rule for addressing issues that keep you up at night.
4. Tools and Resources:
   • Introduction to Prina’s script planner and other tools for tough conversations.
5. The Benefits of Healthy Conflict:
   • How addressing conflict positively impacts you, your team, and your organizational culture.
   • Encouragement to embrace and resolve conflicts constructively.

Quotes to Remember:

• "Conflict aversion is your inability to have tough conversations at the right time."
• "Once you lose the trust of your team, it's a steep climb to regain it."
• "If a conversation is on your mind for more than 48 hours, it's time to act."

If you found this episode insightful, please share it with other leaders who might benefit from it. Connect with Prina on LinkedIn and Instagram for more valuable tips on leadership and workplace culture. Don’t forget to subscribe to the newsletter for regular updates and resources.